Terms of Service
Last updated June 23, 2026 · v0.1
These terms govern your use of our website, the Vinci app, and related services. By using the service, you agree to them.
Read the full terms ↓1. Acceptance
By accessing or using the service, you agree to these terms and to our Privacy Policy and Acceptable Use Policy. If you don't agree, please don't use the service.
2. Who can use it
You must be at least 18 years old and able to form a binding contract. If you use the service on behalf of an organization, you confirm you're authorized to accept these terms for it.
3. The service
We provide an AI assistant and related tools. At launch the service is free and provided "as is," with no service-level guarantee. We may add, change, or discontinue features, and we may set usage limits to keep the service available to everyone.
4. Acceptable use
Your use must follow our Acceptable Use Policy, which prohibits illegal, harmful, and abusive uses. We may suspend or terminate access for violations.
5. Your content
You keep ownership of the inputs you provide. As between you and us, the outputs the model generates for you are yours to use, subject to these terms and applicable law. We do not use your conversations to train our models unless you explicitly opt in. You're responsible for your inputs and for how you use outputs.
6. Our intellectual property
The SimpleDirect® and Vinci™ names and logos, the website, the app, and their design are owned by us and protected by trademark and copyright. These terms don't grant you rights to our brands. SimpleDirect® is a registered trademark in the United States, with registration pending in Canada; Vinci and the Vinci logo are trademarks of Alpine Pacific Trading Inc.
7. Open-weight models
Our open-weight models are released separately under their own license, which travels with the model files (on our repositories and model hub), not under these terms. Your use of the weights is governed by that license.
8. Outputs
Outputs are generated by an AI model and may be inaccurate, incomplete, or offensive. We make no warranty about outputs. Don't rely on them as a substitute for professional advice — see our AI Output Disclaimer.
9. AI limitations
The service uses generative AI, which can make mistakes and produce confident-sounding but wrong information. It is not a professional and does not provide medical, legal, financial, or other professional advice. You are responsible for verifying anything important before relying on it.
10. Disclaimer of warranties
The service is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.
11. Limitation of liability
To the fullest extent permitted by law, we aren't liable for indirect, incidental, special, or consequential damages, or for lost data or profits, and our total liability for any claim relating to the service won't exceed CAD $100. Nothing here limits liability that can't be limited by law, and this cap may not apply where your local consumer-protection law (such as Quebec's) provides otherwise.
12. Indemnity
You agree to indemnify and hold us harmless from claims arising out of your misuse of the service or your violation of these terms or applicable law.
13. Governing law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-laws rules.
14. Who you're contracting with
The service is provided by Alpine Pacific Trading Inc., operating as SimpleDirect®, Toronto, Ontario, Canada.
15. Changes to these terms
We may update these terms. We'll post changes here with a new date and keep prior versions; material changes get advance notice through the app or website.
16. Contact
Questions about these terms? Email support@getsimpledirect.com.
Full Terms of Service
The summary above is a plain-language guide. The complete terms follow. Where the two differ, this full text governs.
1. Agreement
These Terms of Service form a binding agreement between you and Alpine Pacific Trading Inc., operating as SimpleDirect® ("we", "us"), governing your use of our website, the Vinci application, and related services (the "Services"). By accessing or using the Services you accept these Terms, our Privacy Policy, and our Acceptable Use Policy.
2. Eligibility
You must be at least 18 years old and able to form a binding contract. If you use the Services for an organization, you represent that you are authorized to bind it to these Terms. If we learn that a user is under 18, we will terminate the account.
3. The Services
We provide an AI assistant and related tools. The Services are currently offered free of charge and "as is," without any service-level commitment. We may modify, add, suspend, or discontinue features and may set reasonable usage limits to keep the Services available.
4. Accounts
Some features may require an account, which is optional. You are responsible for the accuracy of your account information, for safeguarding your credentials, and for activity under your account.
5. Acceptable use
Your use of the Services must comply with our Acceptable Use Policy, incorporated by reference. We do not monitor your conversations; we act on reports, complaints, and our legal obligations, and may suspend or terminate access for violations.
6. Your content
You retain ownership of the inputs you provide. You grant us only the limited rights needed to operate the Services and deliver responses to you. As between you and us, outputs generated for you are yours to use, subject to these Terms and applicable law. You are responsible for your inputs and for how you use outputs. If you send us feedback or suggestions, you grant us a perpetual, royalty-free license to use them without restriction or obligation to you.
7. No training by default
We do not use your conversations to train our models unless you explicitly opt in. Memory and model improvement are separate optional choices, each off by default.
8. Intellectual property
The Services, the SimpleDirect® and Vinci™ names and logos, and all related software and design are owned by us or our licensors and protected by law. These Terms grant you no rights in our brands. SimpleDirect® is a registered trademark in the United States, with registration pending in Canada; Vinci and the Vinci logo are trademarks of Alpine Pacific Trading Inc.
9. Open-weight models
Our open-weight models are released separately under their own license that accompanies the model files, not under these Terms. Your use of the model weights is governed by that license.
10. AI outputs; no professional advice
Outputs are generated by AI and may be inaccurate, incomplete, or offensive. They are provided for general information only and are not professional, medical, legal, or financial advice. You are responsible for verifying outputs before relying on them. See our AI Output Disclaimer.
11. Third-party services
The Services may link to or rely on third-party services we do not control. We are not responsible for third-party content or practices, and your use of them is governed by their own terms.
12. Disclaimer of warranties
To the fullest extent permitted by law, the Services are provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty regarding accuracy or availability.
13. Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost data, profits, or goodwill. Our total liability for any claim relating to the Services will not exceed CAD $100. This cap may not apply to you to the extent your local consumer-protection law (such as Quebec's Consumer Protection Act) provides otherwise. Nothing limits liability that cannot be limited by law.
14. Indemnification
You will indemnify and hold us harmless from claims, damages, and expenses arising out of your inputs, your use of the Services or outputs, or your violation of these Terms, the Acceptable Use Policy, or applicable law.
15. Suspension and termination
You may stop using the Services at any time. We may suspend or terminate access if you violate these Terms or the Acceptable Use Policy, or as needed to comply with law or protect the Services and others. Provisions that by their nature should survive termination will survive.
16. Privacy
Our handling of personal information is described in our Privacy Policy, which forms part of your agreement with us.
17. Changes to the Terms
We may update these Terms and will post the revised version with a new date, preserving prior versions. We will provide notice of material changes. Continued use after changes take effect constitutes acceptance.
18. Governing law and jurisdiction
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. The courts located in Ontario will have jurisdiction, subject to any mandatory consumer-protection rights you have where you live.
19. General
These Terms are the entire agreement between us regarding the Services and supersede prior agreements. If a provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them to an affiliate or successor. We are not liable for delays or failures caused by events beyond our reasonable control.
20. Contact
Questions about these Terms? Contact us at support@getsimpledirect.com.